Frequently Asked Questions
What Shipping Methods Are Available?
We deliver via G4S to all parts of Kenya.
Within Nairobi, we deliver via riders and other courier services depending on the nature of the item ordered.
How Long Will it Take To Get My Package?
Within Nairobi, we deliver the same day and dispatch is instant. It will take (1 – 3 hours only).
To other parts of Kenya delivery takes one day only. (24 hours/ next day delivery).
How Do I Track My Order?
To track your order kindly contact us via: 0799538591
How Do I Place an Order?
To place your order kindly select the item you are interested in and click on the buttons below it either order on WhatsApp or fill the form provided after clicking the order now button.
we recommend ordering on WhatsApp for fast response.
How Should I to Contact if I Have Any Queries?
For any enquiries kindly contact us via 0799538591
we are available on WhatsApp and via call.
Do I Need an Account to Place an Order?
You don’t need to have an account with us for you to place an order.
What is the country of origin for Hisense?
Hisense Group Company Limited, often shortened to Hisense, is a Chinese multinational major appliances and electronics conglomerate headquartered in Qingdao, Shandong. The company first began by making radios in 1969, with its current iteration since 1994.
Shop for quality Hisense products in Kenya at TV GURU ONLINE SHOP.